We take our commitment to our clients very seriously. We're famous for it. We track and record our response times every single day and have done so for more than 10 years. We know that our average response time is under 5 minutes. We also are proud to maintain our standard that 99% of all support requests are responded to within 20 minutes.
Hands down the best support in the industry. Average response time under 5 minutes. 99% response in less than 20 minutes. Nobody comes close.
Our primary method of support is over the phone. We make sure we fully understand your question and get you back to running your business fast.
We will never make you fill in a support ticket online or email us for support. Sure you can email us if you like, but we won't make you if you'd prefer to call us. Simply pick up the phone and we'll put you through to our support team - easy.
We make brilliant apps. You are brilliant at Property Management. Together we can make you a star. We promise to never, ever make you feel like a dummy.
We can support you anywhere. Our online support tools mean that we can give fantastic support, no matter where you are.
Our star-studded team is the key to our success. There is nothing more satisfying than helping our customers to succeed.
Our customers love what we do, because we love what we do.
Number one for me is their support. I don't think I've waited any longer than 5 minutes for a phone call back.